Delivery Policy
- Standard filter orders ship within 5-7 working days from the next working day after ordering.
- Non-standard filter orders ship within 10-12 working days from the next working day.
- Delivery charges are calculated at checkout based on order weight and destination.
- You will be provided with tracking information once your order ships.
- Please inspect all deliveries immediately upon receipt. If any items are damaged in transit, do not accept the delivery and contact us within 24 hours.
Returns Policy
- You have 14 days from delivery to return products if you change your mind, for any reason.
- To initiate a return, call our Harrogate office on 01423 506515 within 14 days of delivery.
- Returns must be unused, unopened and in original packaging. We cannot accept returns of fire retardant or intumescent paints once opened.
- Return the product(s) to: Air Conditioning Services (UK) Limited, Colber House Farm, Colber Lane, Bishop Thornton, Harrogate, HG3 3JP.
- Refunds will be processed once we receive the returned items back at our warehouse.
- You are responsible for the cost of returning items, unless they are faulty or misdescribed.
By placing an order, you agree to these delivery and returns terms. For any questions, contact [email protected].