1. Introduction

Air Conditioning Services UK Limited (“we”, “us”, “our”) operates the website https://acsuklimited.co.uk. This privacy policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws.

2. Data We Collect

We collect the following personal data when you:

• Place an order – Name, email address, postal address, contact number.

• Contact us via our website – Name, email address, and any details you provide in your message.

3. How We Use Your Data

We use your personal data to:

• Process and fulfil orders.

• Respond to enquiries submitted through our contact form.

4. Legal Basis for Processing

We process your personal data under the legal basis of contractual necessity, meaning we require the data to fulfil your order or respond to your enquiry.

5. Data Protection Measures

We take the security of your personal data seriously and use the following measures to protect it:

• SSL encryption to secure data transmission.

• Secure payment processing.

• Restricted access to personal data.

• Regular security updates and maintenance.

6. Cookies

We only use essential cookies necessary for the functionality of our website, such as storing items in your shopping basket. We do not use tracking or marketing cookies.

7. Data Retention

We retain personal data for as long as required under UK law.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections to your personal data if it is inaccurate.

• Contact us to request deletion of your personal data where applicable.

9. Contacting Us About Your Data

If you have any questions or concerns about how we handle your personal data, please contact us at:

Email: sales@acsuklimited.co.uk

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.